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If after reviewing these questions and answers you still have questions, please do not hesitate to contact us. Download our Getting Started Guide. This guide will provide you with step-by-step instructions on getting started with the Sloppy Kiss Cards Business Service. Creating and importing your contact list Updating your "From" address to improve email deliverability and open rate Creating and sending an ecard campaign.
How do I change the company contact information that appears at the bottom of my ecard email notifications aka: How do I customize the ecard email notification and ecard pick-up page with my logo and images? What email address in my account will Sloppy Kiss Cards use to contact me? You can update your company contact information in the Company details of the Account section. Update the appropriate fields and click Submit. To customize the ecard email notification that goes to your clients as well as the ecard pick-up page where your clients will pick up the ecards you send them, just visit the Account section and look under the "Templates" heading.
There you will find a link to where you manage your ecard notification email template and a link for where you manage your ecard pick-up page template. For both templates you can upload your logo or any other image you would like to appear in each template. The image size is specified along with an image that shows you where your image will be appearing. How do I cancel my account?
Free and Funny Confession Ecard: If I could, I'd date myself. Create and send your own custom Confession ecard. Betsy Sansby gives examples of how to use Express Yourself ECards each week in her Today's Tricky Tuesday is about breaking through the silence when . to put the date on his calendar so he could go with her to the awards banquet.
Cancel your account by selecting the Cancel account link in the Account section. Cancellation is effective immediately. If you cancel after you are billed, no refund will be issued and you will be charged for the rest of that month. For example, if you are billed on the 14th of every month and you cancel on August 21st, you'll still have to pay for the entire current month August 14th — September 14th in this case. You won't be charged again after that. We do not prorate for partial months. Why is my account deactivated? Your account has been deactivated for two possible reasons: You previously cancelled your account.
The credit card associated with your account was declined when we attempted to charge your monthly fee to it.
By the time Jack got home, Shaya had already left for the banquet. The campaign can be sent immediately or scheduled for a future date. We offer over dogs, cats and other pets. In order to request a refund just contact us within 30 days of activating your account. How do I create an eCard signature with my logo and website links? There is nothing unusual about this kind of problem. What's your refund policy?
To reactivate your account just visit the Account section and update your billing information. After you reactivate your account you will once again have access to all the details associated with your account.
How do I change my username or password? You can change your username or password in the Account section. Update your password now. Update your username now. Sloppy Kiss Cards will use the email address that you signed up with and that you use for your username to contact you. There are three areas where an email address is required. By default all three will use the email address you sign up with. However, you can update what email address is used for each by visiting the Account section and updating where appropriate: It will also be the email that receives password reset emails.
If a client hits reply then the email will go to this email address. How do I know which plan I am on? Visit the Account section to see the plan you are currently subscribed to. To change it just click change and select the preferred plan from the drop down menu. Can I reactivate my cancelled or suspended account? Just visit the Account section and follow the instructions for entering in your credit card information and reactivating your account.
Can I get a copy of a past receipt? Yes, just visit the Account section and click the Billing Information link. There you will see a listing of all previous billing receipts. How do I update my account information? Just visit the Account section. There you can update contact information, package preference, billing information, etc. How do I upgrade or downgrade my account? You can upgrade from any level to any level at any time. Just visit the Account section and select the "change" link next to "Current Package".
In order to preserve your contacts, you can only downgrade to a level that can handle your current number of contacts. For example, if you currently have 1, contacts you can't downgrade to the contacts plan. You'll have to delete some contacts before you can downgrade to a plan that allows a smaller number of contacts. Upgrades and downgrades take effect immediately. The new monthly rate begins at the start of your next billing cycle.
How do I update or change the credit card information for my account? Update your credit card information in the Account section. Select the "change" link next to the information about the credit card on file. How does the day money back guarantee work? Satisfaction guaranteed or your money back.
If you are dissatisfied with Sloppy Kiss Cards for any reason, you will receive a full refund provided you cancel your account within 30 days of the activation of your account and you have not violated our Terms of Service. No refunds are available after 30 days. The money back guarantee does not apply when you reactivate an existing account. In order to request a refund just contact us within 30 days of activating your account. When you submit your request please let us know why you are not satisfied so we can continue to improve the service.
We will issue your refund ASAP. How do I change the email address where receipts are sent? Update the contact email in your company account details in the Account section.
What's your refund policy? For example, if you are billed on the 14th of every month and you cancel on August 21st, you'll still have to pay for the entire current month August 21st — September 21st in this case. What happens if I go over the number of contacts for my plan? You will receive an error message letting you know that you need to upgrade to a package that is big enough to accommodate the additional contacts. After you upgrade you can re-import your list of contacts.
Why don't you have a customer support phone number?
In addition to running and managing sloppykisscards. However, she makes it a priority to respond as quickly as possible by email to all questions. Whenever you have a question, concern or need help just email Nicole through the contact form and she'll get right back to you. What pet breeds can I choose from when assigning a pet breed to each client? There doesn't appear to be a group for that.
How do I upload my contacts? There are two ways to add your contacts: To upload a large number of contacts just download the contact import template visit the Upload Contacts page to get the template and ready the instructions for putting your contacts in it and add your contacts to it. Then visit the Upload Contacts page and upload the file at the bottom of the page. If you do then your contacts will not import properly.
You can add your contacts one at a time by filling out the fields in the Create Contact form. Just visit the Contacts tab, select Create Contact, complete the fields and click Save. Each of the 10 E-Cards consists of a sequence of fill-in-the-blank questions and checklists. This combination allows to create a unique and personal E-Card that maximizes your chances of being understood.
And those will cause an unmistakable shift in your body that says: What makes Express Yourself E-Cards special? Will the app work for someone on the autism spectrum? For those who have trouble reading or writing, checklists can be read aloud and completed by a parent, teacher, or friend. No matter how many times you tell your kids, parents, partner, or friends you love them, nothing beats hearing a detailed description of exactly what it is you love about them.
Why do we wait until someone dies to describe all the things we loved about them? Fights are never fun, but at least you get to participate. You must understand the distinction between unwilling and unable. Unwilling can mean many things: I want you to suffer.
I refuse to talk about this with others present. Unable can mean something very different: I need to better-rested before we have this conversation. The situation Ben and Joel have adopted a child.